Terms of Service

Last updated 2 August 2026

Draft — not yet reviewed by a lawyerThis document is a working draft prepared in good faith and is pending review by qualified legal counsel. It describes how DLight Ad Studio actually operates today, but it has not been vetted as a legal instrument. If anything here matters to a decision you are making, email support@dlightms.com and ask before relying on it.

These terms are the agreement between you and DLight Ad Studio ("DLight", "we", "us") for your use of the DLight Ad Studio service. By creating a workspace or using the service you accept them. If you are accepting on behalf of a company or brokerage, you confirm you are allowed to bind it.

1. What the service does

DLight Ad Studio turns one campaign brief — project name, price, payment terms, location, photos, logo — into finished advertising creatives. It renders every combination of layout, colour palette, copy angle, language (English and Arabic) and format (9:16, 1:1 and 4:5) you select, and gives you those files to download. It also offers optional AI features: drafting brief and caption copy, suggesting palettes from a reference photo, extending a photo to fill a new aspect ratio, and generating a short avatar video from a script.

We do not buy media, run your ad accounts, or guarantee any advertising result. What we deliver is design and copy files. What you do with them is yours to decide.

2. Accounts and eligibility

You must be at least 18 years old and using the service for business purposes.
You are responsible for everything done under your workspace, including by your colleagues and media buyers. Keep your password to yourself; passwords must be at least 10 characters.
Give us accurate account and billing information and keep it current.
Tell us promptly at support@dlightms.com if you think your account has been misused.

3. Acceptable use

You agree not to use the service to:

Upload or generate anything unlawful, deceptive, defamatory, or that infringes someone else's rights.
Advertise property, projects, prices or payment plans you are not authorised to advertise, or make claims you cannot substantiate.
Upload a developer's logo, brochure, renders or photos that you do not have the right to use.
Attempt to break, overload, reverse-engineer, or gain unauthorised access to the service or another tenant's data.
Resell or white-label the service itself as your own product without our written agreement. Selling the creatives you produce to your own clients is fine — that is the point of the product.

4. Your content stays yours

You own what you put in and what comes out. Your briefs, your photos, your logos, your uploaded fonts, your brand colours and the finished creatives the service renders from them are yours. We claim no ownership of any of it, and we do not use your content to advertise our own service or show it to other customers.

To actually run the service we need your permission to handle that content. You grant us a non-exclusive, worldwide, royalty-free licence to host, store, copy, transmit, resize, render and display your content, and to pass the necessary parts of it to the sub-processors listed in our Privacy Policy — solely to operate, maintain, secure and support the service for you. The licence lasts as long as we hold the content and ends when it is deleted. It grants no other use.

You confirm you own or are licensed to use everything you upload — including third-party developer logos, brochure text, renders and photography — and that our processing of it will not infringe anyone's rights.

5. AI-generated output

Parts of the service call third-party AI models. Understand what that means before you publish anything:

No guarantee of uniqueness. AI models are statistical. Another customer, or a stranger using another product entirely, may receive similar or identical wording or imagery. We cannot and do not promise output is original or exclusive to you.
No guarantee of non-infringement. We do not warrant that AI-generated copy, imagery, voice or video is free of third-party rights.
No guarantee of accuracy. AI-drafted copy can invent or garble details. Prices, payment plans, unit sizes, delivery dates and location claims are yours to check before publishing. Errors in an ad are your responsibility, not ours.
You are the publisher. You decide what goes live, on which platform, under whose brand. You are responsible for complying with advertising law, real-estate regulation, and the ad platforms' own policies (Meta and others reject ads for their own reasons, and we have no control over that).

AI features depend on third-party providers and may be slow, degraded or unavailable. They are offered as-is and are not a guaranteed part of any plan.

6. Trial, subscription and billing

New workspaces start on a free trial (currently 14 days — we may change the length for new signups). No card is required to start.
Paid plans are Starter and Pro. Each carries a cap on how many campaigns you can create in a billing period. We tell you when you reach it; contact support if you want to know your current limit beforehand. Reaching the cap stops new campaign creation until the next period or an upgrade — it does not delete anything.
Billing runs through Stripe. Subscriptions are charged in advance and renew automatically each period until cancelled. We never see or store your full card details — Stripe handles the payment data directly.
Cancellation is self-serve. Open the Stripe billing portal from the app and cancel there. Cancellation takes effect at the end of the period you have already paid for; you keep access until then.
When the trial ends, or if a payment fails, or after cancellation, creating and editing campaigns is locked. Your existing data is not deleted by that lock.
Prices may change. We will give notice before a change affects your renewal.
You are responsible for any taxes, VAT or bank charges applicable to your purchase, unless stated otherwise at checkout.

7. Refunds

Subscription fees are generally non-refundable, including for partial periods and for periods where you did not use the service — the free trial exists so you can evaluate it before paying. If you were charged in error, or the service was materially broken for you, email support@dlightms.com within 14 days of the charge and we will review it in good faith. Nothing here removes any refund right you have under applicable mandatory consumer law.

8. Suspension and termination

You may stop using the service at any time; cancel your subscription in the Stripe billing portal. We may suspend or terminate a workspace if it breaches these terms, if payment fails and stays unresolved, if required by law, or if the workspace is being used in a way that endangers the service or another customer. Where circumstances allow, we will warn you first.

After termination, you should download anything you want to keep. See the retention section of the Privacy Policy for what actually happens to stored data and how to request deletion — it is a support request today, not an automatic purge.

9. Disclaimer of warranties

The service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the service will be uninterrupted, error-free, secure, or that output will be accurate, unique or effective. Some jurisdictions do not allow certain exclusions; in that case the exclusions apply to the maximum extent permitted.

10. Limitation of liability

To the maximum extent permitted by law, DLight is not liable for indirect, incidental, special, consequential or punitive damages, nor for lost profits, lost revenue, lost business, lost advertising spend, or loss or corruption of data. Our total aggregate liability arising out of or relating to the service is limited to the amount you actually paid us in the three months before the event giving rise to the claim.

Nothing in these terms excludes liability that cannot lawfully be excluded, including for fraud or for death or personal injury caused by negligence.

11. Indemnity

You will defend and indemnify DLight against claims arising from content you upload or publish, from your use of third-party logos, photography or brand assets, and from your breach of these terms.

12. Changes to these terms

We may update these terms as the service changes. The date at the top of this page always shows the current version. For material changes we will give reasonable notice — by email or in the app — before they take effect. Continuing to use the service after that means you accept the updated terms.

13. Governing law

These terms are governed by the laws of the Arab Republic of Egypt, and the courts of Egypt have exclusive jurisdiction over any dispute arising from them, without regard to conflict-of-law rules.

14. Contact

Questions about these terms: support@dlightms.com. See also the contact page and the FAQ.